get.chat has partnered with 360dialog to provide a free WhatsApp Business API team inbox for businesses that subscribe to 360dialog’s API only (€49) or Professional(€99) plans.
This post lists all the prerequisites and required steps for businesses looking to get the free Inbox from get.chat and 360dialog.
Before you sign up to get.chat or 360dialog, please ensure you meet all the listed requirements. To get access to the free team inbox from get.chat, you first need access to the WhatsApp Business API from 360dialog. That’s because the get.chat team inbox is a front-end interface to the WhatsApp Business API and can’t run without it.
Requirements to access the WhatsApp Business API from 360dialog
How to get the WhatsApp Business API from 360dialog?
To get access to the WhatsApp Business API from 360dialog follow these steps
1. Sign-up to the 360dialog hub and select your payment plan.
Click on this link to fill the form in the screenshot below. and make sure to fill-in all the information that is relevant to your business. If you want more information about 360dialog’s pricing you can follow this link.
Currently, get.chat is free with both the €49 and €99 plan from 360dialog. Please be aware that on top of the Hosting costs (€49 or €99), WhatsApp charges per conversation after the business surpasses the 1000 free conversations threshold per month. You can read more about conversation pricing in the WhatsApp documentation.
2. complete the Facebook sign-up
After you fill in your information in the form from the link above, you’ll be asked to continue the signup process with your Facebook business account. Make sure you have admin access and follow the steps in the video below, which covers the whole process.
3. Generate an API key
As seen in the video above, in the last step you can login to your account in hub.360dialog.com and generate the API key that you’ll use to get your free team inbox later. Make sure to copy the key and store it somewhere safe.
5. Connect the WhatsApp Business API to the team inbox
Now that you have generated the API key in the 360dialog hub and stored it for the inbox, you should have everything needed to get access to the WhatsApp team inbox from get.chat.
You can connect get.chat to the WhatsApp Business API in 2 ways:
Option 1: Sign-up to get.chat
You can click on this link to sign up to get.chat and ensure you fill in all the information relevant to your business. After signing up. You’ll receive an email to confirm your signup, and you’ll be able to login into your get.chat account
Option 2: Set up the get.chat inbox in the 360dialog Hub
Alternatively you can connect your WhatsApp Business API to get.chat’s team inbox through your account on hub.360dialog.com . You can refer to the 360dialog documentation about connecting get.chat to learn more about this process.